We inform Asefa policyholders that, starting from July 1st, all health policyholders of Asefa Seguros will become policyholders of Sanitas. The transfer operation of the Health and Accidents portfolio from Asefa to Sanitas has been approved by the Ministry of Economic Affairs and Digital Transformation and is only pending its publication in the Official State Gazette (BOE).
Therefore, Sanitas will be their new health insurance company from that date. In the coming days, they will receive the necessary information to make the most of their insurance and to be able to use Sanitas‘ services from July 1st. Specifically:
• Each policyholder of Asefa health policy will receive a new card, a single card that will give them access to all services, in physical or digital format. Until July 1st, they can continue using the Asefa cards they have in their possession.
• Additionally, with their card number, policyholders can register and access Mi Sanitas, the app where they can perform all the necessary tasks to take care of their health: appointments, administrative procedures, video consultations, etc.
• Policyholders will be provided with new contact phone numbers for customer support, emergency assistance, etc., which they should use starting from July 1st.
• A usage guide will be provided with all the information on how to access the services.
This change of company does not entail any variation in the cost of their insurance. Policyholders will have access to one of the broadest networks of healthcare providers and hospitals in Spain, and they will continue to have the same coverage, in addition to accessing digital healthcare services, in which Sanitas is a leader.
Policyholders are informed that, in accordance with the applicable regulations regarding the protection of personal data, due to this change, their personal data derived from the insurance contract will be processed by Sanitas starting from July 1st, 2023, and Sanitas will be responsible for its processing, with the main purpose of ensuring the proper execution of the insurance contract. Additional information (which they are invited to consult) regarding the processing of their personal data, including international transfers, is available at www.sanitas.es/RGPD.
Policyholders can exercise their rights of access, rectification, opposition, erasure, restriction, portability, and not be subject to automated decisions through the means indicated in the additional information available on the aforementioned website.
Sanitas, as a specialist in the Health sector, will assume the entire Health insurance portfolio, while Asefa Seguros will continue to exclusively operate in the branches targeted at the construction industry, which have been part of its DNA for over 50 years.
Sanitas is a national insurance company with a recognized reputation in the insurance sector, offering a wide range of services and benefits to its policyholders and demonstrating a high level of solvency.