How Can We Help?
Emergencies
Always contact your insurer for guidance on how to proceed.
SALUS
The emergency phone number in Valencia is 963570304 (VALENCIANA EMERGENCIA MEDICAS VEM), The service area covers a maximum radius of 30 kilometers from Valencia. If you are farther away, you can still call for advice on what to do.
Customer service is available at 900 111 140, and for assistance abroad, please call +34 91 445 86 62.
SANITAS
Please call Sanitas 917 522 901, also in the app you have the 24-hour emergency phone number, and if the situation requires it, Sanitas will dispatch an ambulance.
DKV
Emergency medical assistance phone number, available 24 hours a day, listed on the front of the insured card:
976 991 199
902 499 799
Assistance abroad: +34 91 379 04 34
DKV Selección
Customer service 9am to 6pm: 900812321
Emergencies and ambulances 900 810 674 / 976 996 990
ADESLAS
900505040
919191898
Assistance abroad: +34 91 745 32 80
ASISA
91 991 19 99
900 922 992
Assistance abroad: +34 91 514 36 11